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Job Postings

Join the premier flight school in the Northwest!  As the largest flight school in Puget Sound, Rainier Flight is a very active facility year round.  We are always looking for enthusiastic people dedicated to superior customer service in a professional environment.  Ideal candidates have a passion for aviation and enjoy their work because they accept responsibility for the success of the company.

Competitive compensation and benefits appropriate to position.

Flight Instructor

Flight Instructors are responsible for providing high quality flight, ground and simulator instruction. Flight Instructors report to the Chief Flight Instructor. 

Responsibilities Include:

  • Contributes to team effort through coordinating with multiple departments to ensure a safe, efficient and profitable operation.
  • Seek to serve Rainier’s customers with the highest quality of customer service.
  • Communicate with co-workers, management, customers and others in a courteous and professional manner.
  • Providing flight/ground instruction to enrolled students while maintaining the highest level of safety and standards.
  • Introductory/Discovery Flight Lessons to encourage new prospects to enroll in our flight school.
  • BFR ground and flight instruction as requested by our customers.
  • Currency/proficiency ground and flight instruction as requested by our customers.
  • Aircraft check-outs/sign-offs by make and model as requested by our customers.
  • Assist students with flight and ground appointments by using the online schedule.
  • Complete logbook entries as needed in students’ logs and instructors’ logbook.
  • Teach ground school (weekend sessions) as requested.
  • Refer students to other instructors as needed to accomplish student’s goals.
  • Ensure all course standards, training requirements and flight dept. objectives are met by each student in each course.
  • Recommend students that are fully-prepared for their FAA checkride.
  • Maintain clean, professional environment – both in the aircraft and in the company building.
  • Stay current with recommended CFI techniques and materials.
  • Monitor the maintenance condition of aircraft and report any issues “squawks” in a timely and professional manner.
  • Additional duties as assigned by Chief Flight Instructor.

Minimum Qualifications:

  • FAA Certificated Flight Instructor, Airplane Single Engine Land and current FAA medical.
  • Current and proficient to CFI PTS standards in ASEL aircraft.
  • Knowledge of and ability to apply effective instructional techniques in the classroom and in flight.
  • Knowledge of and ability to apply appropriate FARs, Oral and Practical Test Standards.

Benefits:

  • Competitive Pay - Rainier Flight pays up to $30/hr for instruction, additional compensation for seminars and events.  Bonuses available.
  • Flexible Schedule - With over 250 students flying from 6 am to midnight, each instructor manages their own schedule for customer convenience, safety and efficiency.
  • Part 61/141 Curriculum - The structured Part 141 and Part 61 curricula and supporting training materials allow instructors to provide quality instruction to students.
  • Standardized Procedures - Aircraft Standardization Manuals provide detailed information and explanations of procedures, maneuvers, and how to perform them.
  • Computerized Scheduling and Records - The electronic record-keeping system is designed to facilitate the management of aircraft, studemts, flight instructors, and required training records.
  • Standards and Safety - Rainier Flight has a dedicated Safety Manager and SMS to ensure the highest standards are maintained.
  • Networking Opportunities - Rainier Flight supports and participates in many industry events throughout the year.  Employees are encouraged to participate and network with industry leaders to fulfill career goals.
  • Discounted Training - Instruction, aircraft and training materials available at reduced rates or free for continuing education, proficiency and obtaining additional ratings.

To apply, send resume and cover letter to Chief Flight Instructor.

Line Service Technician

Line Service Technicians are responsible for supporting all ground operations for inbound and outbound aircraft, servicing aircraft and facilities and assisting multiple departments to maintain a clean and professional image.  Line Service Technicians report to the General Manager. 

Responsibilities Include:

  • Contributes to team effort through coordinating with multiple departments to ensure a safe, efficient and profitable operation.
  • Seek to serve Rainier’s customers with the highest quality of customer service.
  • Communicate with co-workers, management, customers and others in a courteous and professional manner.
  • Marshal aircraft to parking areas. Reposition aircraft as required.
  • Greets customers, assist with baggage and perform other aircraft services to exceed customer expectations.
  • Provides aircraft fueling of the proper type and quantity.
  • Operates, maintains and cleans auxiliary aircraft equipment, i.e. fuel trucks, fuel tanks, tugs, ground power units, tow bars, chalks, and other equipment.
  • Keep work and public areas in a presentable and professional condition including hangar, ramp, lobby, bathrooms, briefing rooms and classroom.
  • Maintain and clean courtesy cars for customer use.
  • Communicate with next shift to ensure a smooth transition from one shift to the next.
  • Ensure security of aircraft and company facilities/equipment.
  • Conform and abide by all regulations, policies, work procedures and instructions.
  • Conform to all safety rules and wears/uses all appropriate safety equipment.
  • Be productive and complete daily work load accurately, thoroughly and neatly.
  • Take initiative to seek out new assignments and assume additional responsibilities.
  • Continuously develop judgement and decision making skills.
  • Perform duties as assigned by General Manager.

Minimum Qualifications:

  • Must have and maintain a valid Driver's License.
  • Pass FAA Drug and Alcohol testing, background checks and submit to random testing when required.
  • Complete NATA Safety First and other job related training.
  • Strong interpersonal skills, direct interface, over telephone and in writing.
  • Ability to make decisions with multiple objectives and implement in a safe, efficient manner.
  • Follow oral and written instructions; plan and complete assigned duties on a regular schedule; and maintain good working relationship with others.
  • Must be available to work flexible hours including overtime when required,
  • Ability to perform a variety of manual tasks including but not limited to: facility cleaning, vehicle washing, aircraft cleaning and vacuuming.
  • Ability to work without direct supervision.
  • Must be comfortable with working outdoors, day, night and in all weather conditions.
  • Working on ladders, bending, stooping and lifting equipment up to 75 pounds.

To apply, send resume and cover letter to Office Manager.

Customer Service Representative

Customer Service Representatives are responsible for anticipating customer needs and exceeding expectations in a friendly and professional manner.  Customer Service Representatives report to the General Manager. 

Responsibilities Include:

  • Contributes to team effort through coordinating with multiple departments to ensure a safe, efficient and profitable operation.
  • Seek to serve Rainier’s customers with the highest quality of customer service.
  • Communicate with co-workers, management, customers and others in a courteous and professional manner.
  • Communicate with customers by phone, email and in person to assist in a friendly and professional manner.  Greet customers by name using eye contact and a smile.
  • Assist clients and staff with scheduling, payments and records per FAA, TSA and company policies and procedures.
  • Enter prospective customer and existing client information in CRM systems.
  • Facilitate customer requests in a friendly and timely manner including aircraft servicing, ground transportation, accommodations and other concierge services.
  • Receive fuel requests via phone, front desk or radio.  Accurately process requests by coordinating with line service.
  • Maintain public areas for a clean and professional image.
  • Resolve product or service problems professionally.  Inform department manager of customer issues, problems or complaints as they are related to any area of Rainier.
  • Ensure confidential or customer/employee personal information is secure and not left at the front desk or public areas.
  • Be observant and report any suspicious actions or potential problems that you see on Rainier property.
  • Conform with and abide by all regulations, policies, work procedures and instructions.
  • Perform duties as assigned by General Manager.

Minimum Qualifications:

  • Proficient with Microsoft Office Suite
  • Ability to multitask in a fast-pace environment
  • Ability to pass background check
  • Ability to operate and professionally handle a variety of phone calls and interactions
  • Proven ability to promote a positive environment and experience for customers and staff

To apply, send resume and cover letter to Office Manager.

Marketing Coordinator

The ideal candidate is an active pilot with an avid interest in the aviation industry.  The candidate should have at least one year of experience working in a marketing department or on marketing projects.  The Marketing Coordinator reports to the Owner.  The Marketing Coordinator is responsible for implementing marketing strategies and engaging clients through a variety of mediums while representing the Rainier Flight culture in the general aviation community.

Responsibilities Include:

  • Contribute towards a team effort through coordinating with multiple departments to ensure a safe, efficient and profitable operation
  • Utilize all resources and staff to serve Rainier’s customers with the highest quality of customer service.
  • Implements marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations; updating calendars.
  • Engage potential clients in person, by phone or email, answer questions and provide site tours.
  • Researches competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases.
  • Plans events by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists.
  • Updates job knowledge by participating in educational opportunities; reading trade publications.
  • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Manage CRM system including client retention initiatives.
  • Create content and distribute through social media accounts.
  • Represent Rainier Flight at various community, social and networking events.
  • Solicit and monitor online reviews.

Minimum Qualifications:

  • Communicate with co-workers, management, customers and others in a courteous and professional manner.
  • Proficient with Microsoft Office Suite.
  • Proficient with Adobe Creative Cloud.
  • Marketing and advertising creation in digital, print, email, audio and video platforms.
  • Experience with posting and advertising on social media.
  • BA/BS, preferably in a marketing, communications, aviation or business-related field.

To apply, send resume and cover letter to Owner.

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